In a small percentage of carabiners the interaction between the internal coil spring (which gives the gate its closing action) and the gate pusher (the component that holds the spring against the carabiner body) may cause the gate pusher to displace, potentially preventing the gate from closing or the mechanism from locking completely.
Please return all affected units to Outward Ventures at your earliest convenience.
At the bottom of this post is a downloadable and printable pdf document, detailing the information below.
The serial number can be found on the spine of the carabiner.
2014 Production - 14138xxxxX to 14365xxxxX
2015 Production - 15001xxxxX to 15254xxxxX
The serial number can be found on the spine of the carabiner, as pictured below.